Rolling Out Revenue

mobile trailer with sign saying local wine here

By Corey Krejcik, Founder of Thirsty Bandit

In today’s marketplace, wineries are discovering that fixed tasting rooms, while foundational, are no longer enough to fully capture consumer attention or revenue potential. The modern wine audience is constantly in motion, more often exploring experiences that fit into their lives rather than planning entire weekends around a single visit. As a result, mobile retail (think branded trailers, trucks, or small pop-up tasting experiences) and seasonal activations have become essential tools for growth, storytelling, and brand connection.

  According to Wine Market Council research, nearly 60% of millennial wine buyers say they’re more likely to try a brand if they encounter it at a festival, pop-up, or event. These mobile formats are rewriting the rules of engagement: reaching new customers, building awareness, and generating direct sales—all with lower overhead and faster returns than permanent infrastructure ever could.

  Below are five interconnected reasons why this model works and why wineries that embrace it early are likely to lead the next era of growth.

1. Brand Visibility as a Moving Billboard – Every mile a mobile wine unit travels is a marketing impression. A well-designed trailer or branded truck isn’t just a point of sale; it’s a rolling expression of your brand identity. Wrapped in bold visuals, anchored by consistent design language, and styled with the same intentionality as a tasting room, it becomes a moving billboard that tells your story everywhere it goes.

  Imagine a well-designed wine trailer parked along Main Street for a downtown First Friday program. Staff chatting up customers and pouring glasses to be enjoyed while shopping after-hours. Passersby stop, take photos, and post them online. The moment isn’t just aesthetic; it’s strategic. Every shared image, every tagged post, extends your reach far beyond the event itself.

  Smart design makes this amplification effortless. “Instagrammable” touches like a striking bar façade, a photo wall, or a vintage-inspired logo, encourage organic sharing. QR codes linked to wine clubs or digital tasting notes turn social impressions into measurable leads. The exposure doesn’t end when the event closes, it multiplies across feeds, hashtags, and memories.

  In a category that often leans on tradition, mobility signals modernity. It tells consumers your brand isn’t confined to the vineyard—it’s part of their lifestyle, wherever they go.

2. Lower Fixed Costs & Faster ROI – Every winery leader understands the cost of brick and mortar: design, construction, utilities, maintenance, and staffing. A mobile unit rewrites that equation.

  Compared to building or leasing a permanent tasting room, mobile activations dramatically reduce fixed costs. There’s no need for heavy infrastructure, zoning approvals, or long-term leases. Most mobile setups are built as plug-and-play systems. Units are meant to be self-contained, code-compliant, and designed to be operational in minutes.

  But the most compelling case isn’t just lower cost, it’s speed of return. For many wineries, mobile units pay themselves back within a single season of festivals, markets, or regional events. A well-run activation can pour thousands of glasses over a few weekends, with direct sales, signups, and wholesale leads all feeding the revenue stream.

  From a strategic perspective, mobile retail functions as both a sales tool and a marketing engine. The investment is easy to justify when the same asset generates immediate income, long-term exposure, and scalable brand equity.

Even accounting for staff, licensing, and fuel, a mobile unit often costs a fraction of a single tasting room buildout. The result: more financial flexibility and faster pathways to profit.

3. Flexibility & Seasonal Alignment – Wine is seasonal with production schedules, harvest, events, and consumer habits ebbing and flowing throughout the year. A mobile retail program lets wineries move with the rhythm of demand rather than being anchored to it.

  Picture this:  a winery launches its spring rosé release at a downtown flower festival, pours summer whites at a waterfront concert series, and then rolls out to a harvest celebration in autumn. Each stop hits a different audience, season, and mindset, but the brand remains consistent.

  This flexibility doesn’t just boost revenue; it optimizes operations. Inventory can be shifted in real time to high-traffic events. Staff scheduling becomes dynamic rather than static. Marketing follows cultural energy rather than waiting for it.

  In practical terms, this means your brand stays top-of-mind year-round, not just during wine country’s peak tourism months. And for smaller wineries, mobility provides the agility to compete in larger markets without the overhead of permanent expansion.

4. Experiential Appeal & Consumer Expectations

Modern consumers want more than a transaction. They crave connection, storytelling, and experiences that feel personal. The tasting room will always be sacred, but it represents just one chapter in the customer journey.

  Mobile activations give wineries a way to bring the vineyard to the people. When executed thoughtfully, each encounter becomes a chance to tell your story: how your grapes are grown, what inspires your blends, why your brand exists at all. Guests aren’t just sampling—they’re connecting.

  In many cases, a single memorable experience can shift perception more effectively than any ad campaign. Someone who discovers your brand at a festival might later seek out your bottles at retail, join your wine club, or even plan a trip to the vineyard itself.

  Experiential retail isn’t a trend; it’s a reflection of how modern consumers form loyalty. They don’t just buy what you make, they buy how you make them feel.

5. Testing New Markets & Expanding Reach

Perhaps the greatest strategic advantage of mobile retail is market testing without permanent risk.

  For rural or destination-based wineries, reaching new audiences can be costly and uncertain. A mobile unit allows them to meet urban consumers where they already gather—farmers markets, concerts, street fairs, or high-end shopping districts—without committing to a long-term lease or a new facility.

  These interactions go beyond direct sales. Every event provides insight into customer behavior, pricing sensitivity, and brand perception. Tracking purchases, email captures, and on-site engagement builds a feedback loop that informs broader strategy.

  Imagine a mid-sized winery that takes its mobile tasting bar on a six-city summer circuit. Over three months, it collects thousands of emails, identifies which markets drive the most engagement, and discovers that its rosé outsells reds by 2:1 in coastal regions. Those insights shape next year’s production and marketing plans.

  Each glass poured becomes a data point, each conversation a potential customer, and each market test a map for future expansion.

Operational Considerations

  Success in mobile retail depends as much on execution as vision. The logistics may be lighter than a full-scale facility, but they’re no less important.

  Staff must be brand ambassadors first, servers second. They work in confined spaces, under variable weather, and in dynamic crowd conditions. This requires adaptability, strong product knowledge, and high service and hospitality acumen. Their demeanor shapes not just the immediate experience but the long-term impression of the winery.

  Compliance is equally critical. Permits, health codes, and insurance requirements vary by jurisdiction, and alcohol laws can differ dramatically from county to county. A mobile unit can’t hit the road and start serving anywhere. For many wineries, partnering with local event coordinators or compliance consultants streamlines the process and ensures consistency.

Financial Clarity

  For wineries weighing the investment, the economics are compelling. Mobile units typically cost a small fraction of constructing a new tasting room, and the speed of return is striking. Many recoup their investment within a single season of strategic activations.

  The key is to view the build not as an expense, but as an asset with multiple revenue functions. It sells wine directly, generates brand visibility daily, and produces marketing content that drives ongoing engagement. Each event feeds both the bottom line and the brand story.

  When CFOs see that a single mobile trailer can simultaneously boost DTC sales, social exposure, and wholesale leads, the case for mobility becomes more than creative, it becomes financial strategy.

Turning Tastings Into Memberships

  A glass poured at a farmers’ market shouldn’t be the end of the story. It should be the beginning.

  Mobile activations are prime opportunities to capture data—emails, social follows, QR sign-ups—and funnel them into your membership and subscription programs. Staff can invite guests to join wine clubs, pre-order seasonal releases, or receive exclusive offers tied to the event they attended.

  This transforms a casual encounter into a relationship continuum, one that extends far beyond the moment of pour. The person who first discovered your Sauvignon Blanc at a summer concert might be receiving shipments from your reserve collection a year later.

Looking Ahead

  Mobile activations aren’t a passing experiment. They’re the next evolution in how wineries engage audiences. The craft beer and ready-to-drink sectors have already proven the model, showing that consumers love brands that move with them, both literally and emotionally.

  For wineries, the opportunity is to lead this transformation rather than follow it. Mobility doesn’t replace the tasting room; it extends its reach. It transforms a static space into a fluid experience that meets consumers wherever they gather.

  In an industry defined by tradition, mobile retail offers something radical: the ability to be both timeless and timely. The wineries that embrace it now will not only expand their markets, but also redefine what it means to be a wine brand in motion.

  Corey Krejcik is the founder of Thirsty Bandit, providing strategic marketing, brand development, and revenue optimization for hospitality and wine brands. With over 20 years of executive leadership experience, he believes the best outcomes are found at the intersection of strategy, adaptability, and identity. Outside of work, he enjoys cooking, running, home renovation projects, and spending time with his wife and two teenage children in Malvern, PA.

From Pour to Purpose

woman standing in an aisle full of wine bottles and holding 2 in her hand and looking at the wine label

By Susan DeMatei, Founder of WineGlass Marketing

If I told you a winery just opened with no vineyard, no winemaker on staff, and no interest in talking about terroir… would you visit? What if I told you it had a silent disco in the barrel room, a drag brunch series, and a 3-month waitlist for a zero-proof pairing menu?

  Those wineries exist. And they’re thriving. Because for a new generation of visitors, the wine isn’t the reason—it’s the reward. It’s not about what you pour anymore. It’s about how you make people feel.

  And we used to excel at this. But then we woke up one day… and it wasn’t working like it used to. The same offers stopped converting. The same messages started falling flat. The same visitors didn’t come back. And it’s not because we got worse at what we do. It’s because the customer changed. What they want. How they behave. Where they show up. Why they buy. So, the question now isn’t “What went wrong?” It’s “Who are we selling to today?”

  Let’s review what they’re looking for. Each of the ten shifts is followed by a prompt or question you can take back to your team. Something to spark discussion at your next staff meeting, leadership retreat, or even just your next walk through the tasting room. Because these ideas aren’t just concepts—they’re invitations to rethink, reframe, and reimagine what your guest experience could look like.

1) Options:  Yesterday’s consumer appreciated simplicity. At retail, they picked from what was on the shelf. At the winery, they chose between red or white. In the club, they got the winemaker’s selection—and were happy to receive it. A choice between two or three options? That felt like luxury. But today’s consumer—especially Millennials and Gen Z—lives in a different world entirely. They’ve grown up in an economy of limitless choice.

  Take Shein, for example—often cited as a Gen Z favorite. At any given time, that website features over 600,000 products. And they add up to 10,000 new styles per day.

  That’s not a product catalog. That’s an infinite scroll buffet. And that behavior—scroll, sort, save, swap, filter, build your own—isn’t just how they shop for clothes. It’s how they expect to interact with everything. They want control. They want flexibility. And they want to feel like they’re curating an experience that fits them—not adapting themselves to yours.

  So what does that mean for wine? It means the pre-set flight might not cut it. It means the fixed club shipment may feel impersonal. And it means our biggest opportunity isn’t just what we offer—but how we let them choose it. Flexibility is no longer a perk. It’s the expectation. And the brands that bake in choice—from tastings to tiers to tech—are the ones that will feel modern, relevant, and worth coming back to.

Discussion Question

•     What alternative formats or alcohol levels can we offer?

•     Are we inclusive of no/low options, or do we still assume everyone wants a full pour of14% Cab?

2) Discovery and Trial:

Yesterday’s consumer wanted to find a favorite. Today’s consumer wants to keep discovering. The internet never ends—so neither does their scroll. Algorithms, ads, and endless options mean there’s always something new to try. Loyalty? Why? Why would you buy the same thing twice when there is so much to try?

  But that has also emboldened us. Trying a new wine doesn’t feel risky anymore—it feels exciting. Discovery is the experience. It’s not the step before loyalty—it replaces it. So if we want to stay relevant, we have to make exploration part of our offer: Rotating flights. Limited drops. Unexpected pairings. Something worth coming back for—not just rebuying. Because when novelty is everywhere, same-old won’t stand out.

Discussion Questions

•     How easy is it for someone to explore our wines without committing to a full bottle or joining the club?

•     Could we offer mini bottles, samplers, or “try before you buy” packs?

3) Convenience:  In the past, access was the ultimate goal. When you had to order things through catalogs or go to your local store to see if “that thing” you saw in a magazine was available in your area, having an inside track to products was important. Now, it’s pretty much useless. You don’t need special access. If money’s no object, you could have a bottle of Mouton Rothschild delivered to your door by dinner.

  Access isn’t hard anymore. What’s hard is making it easy. Today’s luxury is convenience. It’s speed, simplicity, and control. DoorDash, Prime, one-click checkout—that’s what consumers expect. Not a complex tasting room booking form or a club order via phone call. If the experience is clunky, it doesn’t feel premium—it feels outdated – and, honestly, rude. Convenience isn’t about cutting corners. It’s about respecting time.

  And the brands that make it easy? They’re the ones who feel worth staying with.

Discussion Questions

•     Can guests book, buy, and learn from us with ease?

•     Are we mobile-friendly, quick to respond, and available when people are actually looking?

4) Value Alignment:

Today’s consumer isn’t just buying what you sell. They’re buying why you sell it. They want to know your values—up front. What do you believe in? How do you treat people? What’s your environmental footprint?

  Because for them, product quality and brand values are intertwined. An amazing wine that feels ethically tone-deaf? Hard pass. A halfway decent wine from a brand that shares their values? Instant heart emoji. Especially with younger consumers, purpose drives purchase. They want brands that reflect their worldview—not just their palate. So if you’re not telling people what you stand for, don’t assume they’ll stick around to figure it out. Because today, clarity is currency. And silence is a story, too.

Discussion Questions

•    Do our brand values show up in our experience-not just in copy, but in behavior?

•      Would someone browsing our site or walking into our tasting room know what we stand for?

5) Self-Expression: It’s easy to dismiss posting online as vain or superficial. But for younger generations, it’s how they connect. How they communicate. How they belong.  A post isn’t just a picture. It’s a statement. “This is who I am. This is what I value. This is where I’ve been.”

  When they choose to share your winery, your experience, your wine—it’s not random. It means your brand aligns with their identity. That’s powerful. So, if the space you create doesn’t offer moments worth capturing…you’re missing a major opportunity to be part of their story. Because for today’s consumers, if it’s not shareable, it’s forgettable. And being seen on their feed might matter more than being remembered in your CRM.

Discussion Questions

•     Does our winery give people something to connect with and share?

•     Are we offering moments and messaging that reflect their identity-not just ours?

6) Education Without Ego:  Education used to be the core of the winery experience. We told visitors how wine is made. Why our soil matters. What flavors to find in the glass. And while that worked for generations who came to learn, today’s guests come to explore. Education implies hierarchy: “I know something you don’t.” Rules. Correct answers. A right way to taste.

  Exploration is different. It’s open. Personal. It says, “Let’s see what you discover.” Modern consumers don’t want to be corrected. They want to be included. So if we trade the lecture for a conversation, we don’t lose authority. We gain engagement. Because the best experiences today don’t feel like school. They feel like discovery.

Discussion Questions

•     Are we making wine more approachable or more intimidating?

•     How can we reframe our story so it invites rather than lectures?

7) Community &

Belonging:  For previous generations, discovering something special was a private thrill. A tucked-away winery. A hard-to-find bottle. A quiet restaurant. The instinct was to protect it. To keep it close. Because having access meant having an edge.

  But today’s consumer is wired differently. The first instinct isn’t to hide the experience—it’s to share it. To tag a friend. Post a photo. Spread the word. Why? Because for this generation, joy is amplified through connection. Sharing isn’t about showing off—it’s about pulling others in. Community is the new currency. And that means creating spaces, products, and moments that feel worth passing on. If your brand gives people something to share, it gives them a way to belong. And belonging is a much stronger bond than exclusivity ever was

Discussion Questions

•     What are we doing to create a sense of welcome and shared experience beyond a transaction?

•     Are we building a community-or just a customer list?

8) Transparency:  Today’s consumers are savvy—and skeptical. Especially online, where everything can be filtered, staged, or Photoshopped. And if every image is too perfect, every bottle too polished, every person too posed…it starts to feel like a façade. The result? Disconnection. Distrust. A scroll-past, not a double-tap.

  Transparency isn’t just a virtue—it’s a strategy. It builds trust. It signals confidence. And it’s one of the fastest ways to stand out in a crowded, curated world. Show your team. Show your process. Show the messy harvest days, not just the golden-hour tastings. Because consumers don’t expect perfection anymore. They expect honesty. And when they see themselves reflected in your story, they’re far more likely to want to be a part of it.

Discussion Questions

•     Are we clear and open about how we make our wine, how we price it, and what’s inside? Or are we still hiding behind wine-speak and vague terms?

9) Emotional ROI:  Picture your customer. She’s working full-time. Maybe raising kids, managing a household, checking in on aging parents. Her phone never stops buzzing. Her weekends are booked out. Her to-do list is a mile long. And still—she carves out time, gets in the car, and drives an hour out of the city to come to your event. That’s not casual. That’s a commitment.

  She could’ve gone to brunch, taken a nap, or stayed home and done nothing—which sounds pretty great, honestly. Instead, she picked you.

So when she leaves your tasting room and heads back down the highway, she’s asking herself one question: ”Was it worth it?”  Was it meaningful? Memorable? Did she feel welcome—not just as a buyer, but as a person? Because that’s Emotional ROI. It’s not about the wine—it’s about how the whole experience made her feel.

  If the answer is yes, she’ll come back. She’ll tell her friends. She’ll bring them next time. If not? She won’t complain. She just won’t return. And you won’t even know you lost her.

Discussion Questions

•    What emotional payoff does someone get from visiting us? Do they feel joy, wonder, connection, or just… meh?

10: Frictionless Access:  Yes—we’ve said access isn’t the crucial selling point it used to be. And it’s true: rare wine, limited clubs, remote location. They don’t carry the same cachet anymore. But let’s be clear access still matters. It’s just expected.

  Today’s consumer assumes they can get what they want, when and how they want it. Not because they’re entitled—but because that’s the world they live in. They can book a cabin, schedule a haircut, and buy a car—all from their phone, in minutes. So if buying your wine, visiting your tasting room, or joining your club feels complicated? You’re not exclusive—you’re inconvenient. Frictionless access isn’t about removing effort. It’s about removing unnecessary effort. Make it simple. Clear. Mobile-friendly. Immediate. That’s the new luxury.

  Because the minute someone must call, wait, or wonder? You’ve lost them to someone who made it easier.

Discussion Questions

•     Where are the hidden barriers in our experience?

•     What small points of friction, online or in person, could be costing us future fans?

  Don’t just file these ideas in a folder. Use them. Add to them. Argue with them. That’s how real change starts.

  We are not in a wine recession. We are in a wine realignment. The future isn’t less wine. It’s wine in a new context. Let’s stop selling bottles—and start creating reasons for customers to show up, stay longer, and come back.

  Susan DeMatei founded WineGlass Marketing; the largest full-service, award-winning marketing firm focused on the wine industry. She is a certified Sommelier and Specialist in Wine, with degrees in Viticulture and Communications, an instructor at Napa Valley Community College, and is currently collaborating on two textbooks. Now in its 13thyear, her agency offers domestic and international wineries assistance with all areas of strategy and execution. WineGlass Marketing is located in Napa, California, and can be reached at

707-927-3334 or

wineglassmarketing.com

Covered Bridges Winery

Covered Bridges Winery main building from the outside

By Gerald Dlubala

Covered Bridges Winery started on 75 picturesque acres in Winterset, Iowa, in Madison County. Yes, that Madison County, of The Bridges of Madison County movie fame, and the birthplace of John Wayne.  They have since expanded to another 12 acres where the winery now sits.

  Kevin and Jean Fifo and their friends, Kevin and Rose Boyle, purchased the property in 2002.

  “We were all living in the suburbs of Des Moines,” said Fifo. “Kevin Boyle grew up on a farm in north central Missouri. At the time I traveled for a living but were looking to get out of the hustle and bustle of city life. We looked at properties and found 75 acres in Winterset, about 30 minutes southwest of Des Moines. We contacted the Boyles and asked if they wanted to buy half and start a winery. They were on board, so we moved into the farmhouse on the property, even though we really wanted to build. There were 50 acres of trees and 15 acres in the Conservation Reserve Program (CRP), along with a small farm pond. The acreage was reasonably clear, but we had to buy out of the CRP contract. Besides that, going through it and preparing it for planting was a straightforward process.  The first grapes went in the ground in 2004, and our first commercial harvest was 2008.”

Getting Started

  “We spent the first eight years out on the farm with the winery housed in an old, converted pole shed,” said Fifo. Our production facility started at 800 square feet with an output of as much as 1000 cases annually. But other than the wine, there weren’t any truly good reasons to come out here. We were just a property on a dead-end gravel road. We bought the property the winery now sits on about 10 years ago, and Kevin Boyle, a furniture maker and cabinet maker by trade, designed and laid out the new building. I was a project manager by trade, and we both had done the contracting on our own homes, so I acted as the general contractor to get everyone lined up and arranged and built the building. We then opened the new tasting room and production facility in August 2016.”

  “The first varietals we planted included Marechal Foch, Frontenac, La Crosse, Edelweiss, and Geneva Red,” said Fifo. “We planted a little of everything, working with other wineries and universities to get an education as to what we are getting into. We wanted to plant cold-hardy varietals that were in demand and known to produce excellent-tasting Iowa-made wines.”

  Fifo told The Grapevine Magazine that they found the Geneva Red varietal to have a better tannin structure than other reds and subsequently turned out to be a good blender.

  “We still use it today as an integral part of our blends,” said Fifo. “We’ve since added La Crescent and Marquette vines and will wait for spring to see what happens there. Madison County sits in a big shallow bowl and is about a half zone colder than our surrounding counties. We tried to grow Seyval grapes, but they’ve never grown well here, and Marquette has also struggled at times. We’ve restructured our Marquette vines but are still struggling with production at times.

Local Influence Resonates Throughout the Winery

  “We are in Madison County, Iowa, of Bridges of Madison County fame, so we have a tourist-oriented county because of that movie and by being known as the birthplace of John Wayne,” said Fifo. “We are fortunate that the tourists are already coming to this area for those reasons, but Iowa wineries are also very much a tourism industry, so we contribute to bringing in winery tourism.”

  “Sitting in the North River Valley just north of Winterset, we have one of the most outstanding views in the entire state,” said Fifo. “We have a wraparound patio to look down into the valley across farm fields with a picturesque silo. Guests really enjoy the peace and quiet that accompany those views.”

  Fifo said that the prominent feature in their tasting room is a 16-foot arch-topped window overlooking the valley.

 “With views like ours, building orientation was, and is, important,” said Fifo. “There are wood-finished ceramic tile floors reminiscent of our famous covered bridges. We feature local artwork in our tasting room, from quilts to photographs to pencil sketches and stained glass. All of our wall sconces are custom-made with bridge silhouettes on them. There is a powerful local influence on everything we do and produce. We’ve always been adamant about supporting locals, and it’s the foundation of everything we do. Our founding principle was to be 100% Iowa-grown and produce wines. To this day, we still are. Most of our traffic is Midwest-based, but we bring in people from all over the world because of the bridges. We are open year-round, featuring a wide variety of music, events, and local vendors. Hours vary per season, but events go on year-round. You must remain truly diverse in this business and give folks a reason to return.”

  “As to available wines, we continue to feature over 20 labels available here at the winery, so there is something for everyone,” said Fifo. “Our wines go from dry to sweet, in reds and whites, and we offer some specialty wines like port-style wines and bourbon barrel-aged reds, which are currently a popular feature. A lesson I’ve learned coming up in this business is that you make sweet wines for customers and dry wines for yourself. Roughly 70% of what we sell has at least some sweetness to it, meaning anywhere from 1 1/2-3 % residual sugar, which, because of the amount of acidity we carry, are considered off-dry wines by Midwestern standards, but are extremely popular. We always rotate two dry reds and two dry whites. These are wines that I’m especially proud of because they’re all Iowa-produced, award-winning, recognized wines. We submitted 11 wines and took home seven golds from the Iowa State Fair commercial competition this past year.”

Lessons From a Winemaker’s Journey

  Fifo reflected on his winemaking journey, which led him to be one of the most awarded authorities in Iowa winemaking. He mentioned three essential keys to his success, all of which he says help him continue living the winery life he loves so much.

•   You need a good product. “It took us eight years to make really good wines from the hybrid grapes we grow,” said Fifo. “It’s easy to get that first bottle sold in the tasting room, but you have to earn the purchase of the second bottle.”

•   You must be able to adapt. “When I first started, all winemaking was based on California wine growing techniques,” said Fifo. “And obviously, we can’t grow California grapes here, so there was a lot of learning about the different grape varietals and acidity levels involved. You can either fight it or embrace it, and we choose to adapt and embrace it.”

•   You need a great venue. “You have to give your guests reasons to come back, and we do that,” said Fifo. “In addition to all of our local charm and outstanding views, our event schedule makes sure that there is always something going on here to make our guests want to come and spend time with us, whether that includes wine-related classes or events, bands, or local markets featuring local vendors that may not have a physical storefront. We do as much as we can outside. We have a 20-by-30-foot outdoor stage for music and events, weather permitting, of course. We feature solo artists, acoustic sets, and duets on our patio, and we can even move some performances indoors if necessary. We can seat 72 inside. We also offer charcuterie plates, pub-style mixes for snacks, and chocolates for wine pairing.”

Future Expectations Include Giving Back

  “We’d really like to perfect our wine club program and get it up and operational no later than November of

this year for our first wine club release,” said Fifo. “Additionally, we’ve built another 40 by 60 feet of enhanced production space, which is almost completed. Our tasting program is stable, as are our event schedules. We host weddings, receptions, graduation parties, corporate events, for example. Wholesale expansion is always tough, but we’re in some local specialty restaurants that take time to educate their staff about Iowa wines. Shelf space is so hard to get, especially for locals.”

  Fifo retired from his day job a couple of years ago, so he’s excited about having the time and opportunity to give back to Iowa’s wine industry. He was named Winemaker of the Year in Iowa in 2020. Additionally, he serves on the Wine Growers Association Board of Directors. He also serves on the Advisory Board at Iowa State with the Midwest Grape and Wine Industry Institute.

  “I’ve earned a good, strong reputation for making quality dry wines,” said Fifo. “I’m immensely proud of that. I’ve presented to the Iowa Wine Growers Association at their annual conference about making dry reds in the Midwest. It’s still a hard sell. To the average person, only sweet wines are produced here in Iowa. I love changing their mind, but they won’t come to that conclusion on their own. They must be convinced. But I love collaborating with other winemakers and helping to bring up and encourage the next generation of winemakers. It’s still an agricultural industry that demands a lot of hard work, so new winemakers need encouragement to keep our industry going. Iowa winemaking is a very cooperative environment, and the best thing that could happen is for more folks here to make great Iowa wines. You want people to go to our wineries, have great times, and seek out other Iowa wineries.”

  Fifo said there is a never-ending set of challenges for winery owners, from chillers and equipment that may not be working correctly to simpler things, including clogged restrooms, so an owner must be well-versed in every facet of a production and service-related business.

  “It really is a great industry,” said Fifo. “We continuously meet great and wonderful people who come through our winery. We’ve also met awesome and interesting characters within the industry. But overall, we’re having a ton of fun here, and I encourage folks to seek us out along with other Iowa wineries for some great experiences and excellent wines.”

  For more information on Covered Bridges Winery, including hours of operation and event schedule:

Covered Bridges Winery

2207 170th Trail

Winterset, Iowa 50273

www.CoveredBridgesWinery.com

Info@CoveredBridgesWinery.com

515-729-WINE

You Can’t Market to Everyone

three generation of positive women smiling while looking at camera and hugging isolated on grey

By Susan DeMatei, Founder of WineGlass Marketing

At first glance, it may seem logical to take a broad approach to wine marketing—after all, shouldn’t the goal be to sell wine to anyone who’s willing to buy it? Not exactly.

  In practice, marketing to “everyone” is a fast track to appealing to no one. You water down your message, misfire your tactics, and wind up wasting both budget and energy trying to reach people who were never going to buy from you in the first place. Smart marketing is selective, not scattershot. And that’s where demographics come in.

  At their core, demographics are just the quantifiable details about your customers—things like age, gender, income, education, and marital status. But in the hands of a capable marketer, demographics become strategic tools. They help decode how different consumers make decisions, what cultural cues they respond to, and how best to approach them with offers they’ll actually care about.

  Wine, with all its history, nuance, and ritual, may be universally loved—but not uniformly understood. That’s why understanding the demographics of your audience is one of the most important investments a winery can make. Not in the abstract, but in the applied: how different generations buy, what they value, and how to speak their language.

Age Isn’t Just a Number-It’s a Strategy

  Among all demographic variables, age remains one of the most predictive indicators of consumer behavior in the wine space. Your 67-year-old customer and your 27-year-old customer may both enjoy Chardonnay—but the stories, channels, and experiences that led them to that bottle couldn’t be more different.

graph reflecting results of a 2023 benchmark segmentation stury of wine drinkers vs non-wine drinkers

  So how do you use this knowledge?

  You start by recognizing that each generation brings a unique set of preferences, priorities, and expectations to the table. These differences are shaped not just by age, but by shared cultural context—what technology they grew up with, how they were marketed to as teens, and how they define things like quality, authenticity, and value.

  Here’s a breakdown of how different generations engage with wine—and what your winery should do about it.

The Silent Generation (Born 1928–1945):

The Loyal Traditionalists

  While their presence in the market is shrinking, their loyalty is unwavering. The Silent Generation prefers reliability over novelty and is far more likely to value a long-standing relationship with a winery than to chase the latest release.

  They tend to gravitate toward established varietals, classic packaging, and consistent pricing. Most importantly, they still respond to print. Think newsletters, phone calls, and handwritten notes—not push notifications.

Action Step:  Reinforce value and familiarity. Printed materials, bundled discounts, and a personal touch go a long way.

Baby Boomers

(Born 1946–1964):

The Experience-Driven Collectors

  Boomers are the architects of modern wine culture in the U.S. They invented the wine tasting as vacation activity. They made critic scores a thing. They turned mailing lists into badge-worthy status symbols. For much of the past three decades, they were the ones buying the library vintages and signing up for vertical tastings with religious fervor.

But time changes habits. As they approach retirement, Boomers are buying less and moderating more. They still want quality and ritual—but they also want convenience and value.

Action Step:  Focus on smaller format options, curated selections, and loyalty programs that emphasize connection over exclusivity. They still appreciate prestige—but they now appreciate sensible pricing just as much.

Generation X

(Born 1965–1980):

The Forgotten Powerhouses

  Gen X is frequently left out of marketing conversations. This is a mistake.

Despite their smaller size, Gen Xers are in their peak earning years, and they value quality and reliability in their purchases. They’re skeptical by nature—raised in an era of economic uncertainty and cultural disillusionment—and they’re not easily swayed by flash or trend.

  They also exist at the intersection of analog and digital. They read emails and engage with apps. They’re on social media, but they also like printed tasting notes. They’re pragmatic, fiercely independent, and allergic to anything that feels like a sales gimmick.

Action Step:  Speak directly and respect their intelligence. Offer clear value, consistent product quality, and customer service that rewards loyalty without fluff. Combine digital convenience with occasional analog moments.

Millennials

(Born 1981–1996):

The Values-Driven Explorers

  Millennials are the largest consumer cohort in U.S. history, and they’ve been quietly reshaping wine culture for years. Where Boomers sought status, Millennials seek alignment. They care less about Robert Parker scores and more about soil health. They want transparency, flexibility, and values that match their own.

  They are also deeply influenced by visual storytelling. Experiences matter—but only if they’re worth posting. They prefer inclusive, approachable brands that make wine feel less like a secret society and more like a good party.

Action Step:  Show your work. Be transparent about sourcing and sustainability. Ditch the formality and engage authentically on digital platforms. Offer flexible wine club options and behind-the-scenes storytelling. And yes, your label design matters—don’t let it look like a Word doc from 2003.

Generation Z

(Born 1997–2012):

The Unfiltered Futurists

  Gen Z isn’t just digital-first—they’re digital-only. If your website isn’t optimized for mobile, if your online store takes more than five seconds to load, or if you’re still asking people to download PDFs to join your club… you’ve already lost them.

  This generation values fun, flexibility, and visual relevance. They will try your wine if it appears in a trending video. They will buy it if the branding makes them feel something. But they won’t stay loyal unless you earn it—every time.

  And they have no patience for old rules. They like slushies, canned wines, pet-nats, sweet reds, and anything that gets people together. They’re not here for tradition. They’re here for the moment.

Action Step:  Prioritize mobile, visual storytelling, and interaction. Think sampler drops over verticals. Think memes over mailing lists. Your wine club should feel like a community, not a contract.

A Note on the Underage (for Now): Generation Alpha

  Gen Alpha is still pre-legal-drinking-age, but they’re already influencing your customer base—through their Millennial parents. They’re the reason your tasting room has crayons and juice boxes now. And they’ll be of legal age by 2034.

  Smart wineries are thinking ahead: creating family-friendly experiences, building tech infrastructure, and embracing sustainability initiatives now—so when Gen Alpha gets here, you’re already fluent in their expectations.

In Summary:

Choose Your Audience Before You Choose Your Campaign

  Marketing to everyone is marketing to no one. Demographics, and particularly generational cohorts, give you a powerful filter for your strategy. They tell you who your audience is, where they’re most comfortable, what they care about, and how to speak to them in a way that resonates.

  So the next time someone says “our wine is for everyone,” feel free to politely disagree—and then ask them which generation actually signs the credit card slip.

P.S. This blog is based on decades of research, but we’ll never pretend it’s the final word. People are complex. Trends shift. If you’ve seen different behavior from your own customers or cracked the code on reaching Gen Z through interpretive dance and Instagram stickers, we’d love to hear it. Knowledge is meant to be shared—preferably over a glass of something interesting.

  Susan DeMatei founded WineGlass Marketing; the largest full-service, award-winning marketing firm focused on the wine industry. She is a certified Sommelier and Specialist in Wine, with degrees in Viticulture and Communications, an instructor at Napa Valley Community College, and is currently collaborating on two textbooks. Now in its 13th year, her agency offers domestic and international wineries assistance with all areas of strategy and execution. WineGlass Marketing is located in Napa, California, and can be reached at 707-927-3334 or wineglassmarketing.com.

The Heartbeat of the Tasting Room

By Rachel Brown, Thirsty Bandit

What makes a great tasting room great? Is it the decor? The view? The glassware? While these tangible items are great for stylistic enhancement of a tasting room, it’s the intangibles that go the distance: the community, the friendships, and the engagement that can only come from deep bonding and the craftsmanship of storytelling. At the root of all of it: wine education.

  Wine education is the pulse point and the heartbeat of the tasting room. It connects the bridge between the product and the experience, parceled prettily for guests that come into the tasting room. It takes casual, laid-back tasters to life-long fans and repeat customers. With so many tasting rooms sprouting up like wildflowers, the education-driven programs and intense staff training separates the extraordinary from the ordinary and keeps customers coming back for more.

  For me, storytelling is everything — the engagement, the connection, the real-life application. Even the most stunning tasting room can’t make up for a team that struggles to articulate the wines or connect with guests. Wine — its artistry, its beauty, its ever-changing nature — should become a kind of love language, a part of your genetic makeup. To truly inspire others, the wines must first become meaningful to the staff, woven into their lives as more than just products, but as personal staples worth sharing.

  This level of storytelling doesn’t come easily, I’ll admit. It takes a lot of time— not just being behind the tasting bar walking your team through the wines, but creating digestible materials for existing staff and new employees coming in. And not just on your wines either, but the wines of your region against the world. Vintage comparisons side-by-side, different barrels and their flavor profiles, blind tastings, roleplaying tasting room scenarios. These training tasks aren’t luxuries, they’re necessities. 

  While programs like WSET have their place and are invaluable certifications to attain, they aren’t wholly necessary for every tasting room. Really, it comes from creating a culture that makes asking questions okay. Fostering that open communication is imperative. Letting people learn and grow in the way that makes the most sense for them. For every staff member I’ve hired and trained, my first question is always: What’s your learning style?

  Being able to create educational programming is one thing but being able to apply it to everyone in a way that makes it stick for them is where I’ve found most of my success. Having multiple sources of information— training binders, educational videos, flash cards, quizzes and customer-based scenarios allow for every member of the team to receive a cohesive training program in a way that suits them best. 

  This level of training fosters both confidence and authority when speaking about your wines. The more knowledge and assurance we can equip staff with, the stronger and more seamless the guest experience becomes. It’s reflected in their dialogue, their ease during tastings, and their ability to handle questions that go beyond the standard portfolio — topics like vineyard management, barrel integration, and bottle ageability.

  When the basis of knowledge is applied, the focus shifts to the guests walking into the tasting room. Now, those within the industry can wax poetic about acid levels and PH and back blending, but for the guest coming into your tasting room— who may be a novice or a pro— those numbers and figures won’t mean the same as they will for the seasoned veterans.

 

This is where storytelling comes in. Teaching your guests about wine, adding context and information, but not overwhelming them. Real life application travels much farther than any of the technical jargon we study. In my experience, the first thirty seconds of interaction with a guest lets me know the level of information I need to provide. Body language cues are another one of those intangibles that staff needs to be able to pick up on. Some guests will want to know PH and soil composition. Some simply want to know how to hold their glass or what pairs best with their Friday night pizza night. Both of which are amazing pieces of information to know, by the way.

  My staff is trained to begin every tasting with two key questions: “Have you been here before?” and “What do you like to drink?” While simple, these prompts open the door to truly meaningful conversation—allowing us to share the winery’s story, discuss the region’s climate and terroir, and start building a personalized experience. From there, thoughtful follow-up questions naturally unfold: Are you looking for something more fruit-forward? Higher in acidity? A touch of sweetness? This subtle game of twenty questions helps narrow the focus, guiding your team toward two or three well-matched wine recommendations that are tailored to each guest’s palate.

  If your guest loves Riesling from the Rheinhessen in Germany, automatically the staff should be able to guide them to a wine on the portfolio, if you’re not currently offering one. If you are currently offering a Riesling, they should be able to do a quick compare and contrast based on what the guest likes to drink and how it either matches or differs from what you’re currently offering on your portfolio. 

  Often, guests don’t know how different regional nuances can be in wine. For example, Cabernet is not a one-size-fits all sort of wine. French Cabernet is vastly different from that coming out of Napa Valley. Without staff explanation, a guest may be set up for failure and disappointment if they try it expecting something else. It’s a missed opportunity to not only set the expectation early on, but it’s a level of hospitality that often goes missing in tasting rooms. Teach them about your area. Tell them who you are. What you stand for. All these puzzle pieces shape into the guest experience within the tasting room. 

  This is what we, as life-long wine lovers and educators, are here for. To give them the information they want, to make it fun, approachable, something they can take home and use in their everyday life. This is where education morphs into hospitality. It emboldens staff to move around their dialogue and use some key life phrases. For example, explaining tannins to someone who has never heard the term before. Making the comparison to steeped black tea or bitter dark chocolate puts a very real image— and often an experience— at the forefront of their mind. 

  The key is the invitation. To open the dialogue. To let the guest at the bar know that they can ask whatever they want— without fear of judgement or an eye roll. We all started somewhere. This openness, the willingness to take time, to answer their questions and make them comfortable takes a maybe standard experience and makes it remarkable. They know they’ll be welcomed and heard. This, to me, is the highest level of hospitality. What a thing it is to be a steward in someone else’s wine journey. What a privilege to foster the ‘light bulb’ moment of wine. 

  All these things blended together add up to a high-quality visit to your tasting room. Vision, education, ethos, and regionality are things that need to be learned. A guest may forget exactly what malolactic fermentation is, but they won’t forget the uniqueness of a grape that’s harvested at midnight on the shores of a nearby lake, or if the winemaker’s mother makes the bread used for their private tastings. Those details will stick with them long after their visit ends.

  As approachable as we can make wine, the better. The ‘pinky up’ stereotype permeates the wine world and often makes it so that inexperienced drinkers are terrified to dip their toe into the barrel. Staff training, educational documents, supporting videos, and customer roleplay set up any tasting room for success. Foster and nurture your staff. Encourage them to fold the wines in your portfolio into their everyday life with their favorite dishes and foods.

  We’re here to offer more than just a product — we’re here to offer a purpose, an experience. And that experience begins with your people. It’s your staff who make the wine approachable, memorable, and meaningful — and that kind of impact doesn’t happen without education. Yes, the wine may bring guests back, but it’s the staff who shape the experience and give it lasting value. There’s no better feeling than seeing a returning guest light up as they share what they learned during their last visit — how they used that knowledge, and how proud they were to pass it on to friends.

  Developing a strong, well-rooted wine education program can transform every aspect of your tasting room. Its impact will resonate throughout your business — from your team’s confidence to the guest experience. I encourage every tasting room to grow collectively: hold regular tastings, ask thoughtful questions, and invest in ongoing education. That commitment to knowledge and care is something your guests will notice — and remember. Because in the end, it’s not just about what you pour — it’s about what you share.

 About the Author

  Rachel Brown is a Level 2 Sommelier with over nine years of experience in the wine industry. Certified by WSET, ISG, and the Napa Valley Wine Academy, Rachel has dedicated her career to curating exceptional wine experiences — from building tasting rooms and leading educational classes to hosting intimate private dinners. Her passion lies in making wine approachable, engaging, and unforgettable for everyone she meets. Outside of her work in the wine industry, she enjoys reading, writing, and spending time with her husband where they live in West Chester, PA.

Why Less Visitation to Wine Country Is Everyone’s Problem

By: Susan DeMatei – WineGlass Marketing

Wineries with tasting rooms know all too well that foot traffic is shrinking. But it was our clients without a hospitality arm who got us thinking: how important is the on-site channel to the wine industry as a whole?

  Maybe we’re just evolving. After all, people buy everything—from cars to carrots—online these days. Isn’t it natural for wine to follow suit?

  We pulled on that thread, and it turns out the decline in wine country tourism is a bigger issue than it first appears.

What Is the Problem?

  When we look at why wine sales are down, we can break it into three core factors:

•    Frequency


•    Volume


•    Abstinence


  And one of those clearly dominates.

  Frequency—how often someone chooses wine—is the elephant in the room. It accounts for a whopping 65% of the volume decline. Simply put, fewer people are reaching for wine in their daily lives.

  Next up is volume, responsible for about 19% of the drop. These consumers still drink wine, but they’re drinking less per occasion.

  Finally, abstinence represents only 7% of the decline. These folks have exited the wine category altogether, often favoring spirits, RTDs, or non-alcoholic options.

  This breakdown gives us a clear direction: focus on increasing frequency, encourage responsible volume, and work to keep existing wine drinkers from drifting away.

Who Is the Problem?

  Demographic data shows us where the decline hits hardest—and where there’s still potential.

chart showing decrease in wine consumption coming from ages 65+

Let’s start with age.
Younger drinkers (ages 21–24) are actually increasing their wine consumption—by 73% more than any other age group. Meanwhile, drinkers aged 65+ are leading the retreat, with an index of 121 for drinking less and just 48 for drinking more. This could be due to health concerns, lifestyle shifts, or simply changing preferences.

  Income tells a similar story.
Low-income consumers (<$50k) are more likely to be drinking less wine. On the other hand, higher-income consumers are still spending—often on premium bottles—indicating the luxury wine segment remains strong.

So if we’re looking for growth, it’s clear: the opportunity lies with younger, affluent consumers who are curious and still forming their wine habits.

How Do We Encourage Premium Wine Purchase?

  Across the board, consumers who begin buying wine over $20 didn’t just wake up one day and change their habits. They were introduced to a gateway wine—a bottle that surprised and impressed them, often in a memorable setting.

  That single bottle becomes a turning point. From there, consumers often start exploring more expensive options, seeking wine education, and becoming more involved in wine culture. Creating that moment is the key. The industry’s challenge is to get more consumers to cross that threshold.

Where Do These Gateway Moments Happen?

  According to the Wine Market Council, the most common place consumers discover wines over $20?

Wine country.

chart showing travel is an important introduction to wine

  A full 76% of consumers say visiting a winery or wine region plays a role in their discovery of premium wines. The physical, sensory, and emotional experience of being on-site is nearly impossible to replicate online.

  Social gatherings, tastings, and trusted retailers also matter—but in-person, immersive experiences lead the charge. More passive methods like influencer content or wine club shipments don’t seem to have the same effect.

  The takeaway? Wine isn’t just a product. It’s an experience—and wine country is still the best showroom we have.

Why This Matters

  Our biggest opportunity lies with converting curious, affluent younger consumers into wine lovers—and eventually, loyal buyers. To do that, we need to get them into wine country.

Research consistently shows that visiting wineries increases consumers’ exposure to higher-end wines and reinforces a lifestyle that includes wine. And that lifestyle leads to stronger engagement, deeper knowledge, and more frequent purchases.

But Here’s the Catch

  Only 16% of consumers visit a wine region monthly or more—and most of them are already wine lovers.
Another 53% visit once to three times a year.
And 31% of consumers visit less than once a year or never.

chart showing novice and infrequent drinkers less likely to go to wine country

  That last group is where the biggest opportunity lies—and also our biggest challenge.

  Novice wine drinkers make up 54% of those who rarely or never visit wine country. These are exactly the people we need to reach if we want to grow the category long-term.

The most engaged wine tourists?

•People who buy $50+ wines


•Those who own 25+ bottles


•Wine experts


The least engaged? Newcomers.

  This leaves us with a critical challenge: How do we attract novice drinkers and infrequent buyers to wine country in the first place?

What Now?

  To grow our consumer base, wineries must take this data seriously. That means:

•Lowering the barriers to entry with more accessible, welcoming, and inclusive experiences


•Designing immersive, unforgettable visits that educate and inspire


•Investing in storytelling, hospitality, and connection—the things that can’t be bottled, boxed, or shipped


In Summary

  The decline in wine country visitation isn’t just a hospitality problem—it’s a brand engagement crisis. If fewer people are stepping into our world, fewer people are falling in love with wine. And that affects the entire industry, from DTC to wholesale.

  We need to rethink the winery experience, not as a bonus channel, but as the first step in a consumer’s lifelong journey with wine. The more gateways we build, the more drinkers we gain—and the better chance we have at making wine culture thrive for generations to come.

  Susan DeMatei founded WineGlass Marketing; the largest full-service, award-winning marketing firm focused on the wine industry. She is a certified Sommelier and Specialist in Wine, with degrees in Viticulture and Communications, an instructor at Napa Valley Community College, and is currently collaborating on two textbooks. Now in its 13thyear, her agency offers domestic and international wineries assistance with all areas of strategy and execution. WineGlass Marketing is located in Napa, California, and can be reached at 707-927-3334 or wineglassmarketing.com.

the power of storytelling

Beyond the Tasting Room

How to Build a Visual Content Ecosystem That Powers Your Sales Team

By: Jake Ahles | Morel Creative

The average winery pours countless hours and dollars into its tasting room experience. From curated lighting to seasonal menus, from bottle shots to Instagram Reels, everything is designed to draw the consumer in and create a memorable moment.

But Here’s the Hard Truth: If your storytelling ends at the tasting room door, you’re leaving growth on the table.

Your Sales Team: Whether it’s internal reps, distributor partners, or national brand ambassadors are out in the world every day pitching your wines. And far too often, they’re doing it without the assets, clarity, or tools they need to succeed.

  If they don’t know your brand story inside and out—and if they don’t have the right media to help them tell it—you can’t expect them to win placements, gain traction, or build long-term buyer relationships.

THE PROBLEM

Inconsistent Storytelling & Missed Opportunities

We hear this from sales teams all the time:

•    “I know the wine is good and the story rocks, but me telling it isn’t as powerful as showing it.”

•    “I wish I had a some visual assets I could send after meetings to follow up on specific buyer questions.”

•    “We need something that shows the vibe of the brand, not just a sell sheet.”

The Reality is: Great wine doesn’t sell itself, Great storytelling does. Especially when it’s consistent, engaging, and accessible to every person representing your brand.

  Yet most wineries still treat content as a siloed marketing task or a consumer-only asset. Sales decks are made once and forgotten. Distributors are left hunting for old PDFs. Brand videos, if they exist, live on YouTube instead of in rep-ready form.

There’s a better way. We call it a Content Ecosystem.

THE SOLUTION

A Content Ecosystem That Powers Sales

A content ecosystem is a structured library

of storytelling assets that:

•    Trains and equips your sales team.

•    Supports buyer meetings and follow-up.

•    Drives consumer pull-through.

•    Keeps your brand story consistent

      across all markets.

  We first rolled this out with a globally recognized non-alcoholic spirits brand during their North American expansion. The brand needed a way to align regional sales reps, educate distributor teams, and ensure a consistent brand message—no matter who was telling the story. As the brand entered new markets, they needed a way to align regional sales reps, educate distributor teams, and ensure a consistent brand message—no matter who was telling the story.

  Morel Creative built out a strategic media ecosystem that did just that.

What It Looked Like in Practice

  The brand was scaling rapidly, and with that came a new challenge: ensuring that every account manager, field rep, and bartender ambassador was telling the same compelling brand story.

The Content Ecosystem included:

•    Short-form brand story videos that could be played in meetings or texted as follow-ups.

•    Product-focused micro-content to showcase each SKU’s unique benefits.

•    Digital-ready pitch decks with visuals, soundbites, and sell-in talking points.

•    Interactive training modules so reps could absorb brand language on their own time.

•    A centralized media library so no one ever had to ask, “Do we have a bottle shot?”

  The result? Not only did reps feel more confident in the field, but they also had the tools to follow up with purpose, using targeted assets based on what came up in buyer meetings.

Why Wineries Need This Now

  In today’s hyper-competitive wine landscape, it’s not just about making great wine. It’s about making it easy for other people to believe in your brand and then tell its story effectively and consistently.

  That means building a media ecosystem that does more than just look good.

IT TRAINS

•    Your sales team learns how to talk about the brand.

•    They understand what makes each wine unique.

•    They feel confident walking into meetings or events with a story to tell.

IT SELLS

•    Buyers get clean, compelling follow-ups.

•    Brand story videos or vineyard content reinforce what was discussed.

•    Restaurant and retail staff have tools to hand-sell your wine to customers.

IT SCALES

•    New sales reps onboard faster.

•    Distributors can self-educate and stay aligned.

•    Your brand message remains clear in California and Connecticut.

Anatomy of a Content Ecosystem for Sales

  Here’s what a modern winery’s sales content ecosystem might include:

1. Brand Story Video

•    60–90 seconds.

•    Shows the people, place, purpose, and product.

•    Ends with an invitation to carry or try the wine.

2. Product Highlight Reels

•    Quick videos (15–30 seconds) that focus on tasting notes, sourcing, pairings, or seasonal context.

•    Perfect for email follow-ups or social sharing.

3. Digital Sales Deck

•    Slides with concise story points, strong visuals, and QR codes to videos or training links.

•    Pitchable in-person or over Zoom.

4. Asset Library

•    Bottle shots, label art, brand bios, winemaker photos, awards, etc.

•    Organized and shareable via Dropbox, Google Drive, or a custom portal.

5. Follow-Up Toolkit

•    Templated email scripts.

•    Suggested video or content to send

      post-meeting.

•    Customizable based on buyer interest (e.g., sustainability, food pairings, origin story).

6. Internal Training Materials

•    One-pagers for reps.

•    Brand language cheat sheets.

•    Internal-use video walk-throughs of key storytelling points.

REAL RESULTS:

What Happens When You Support the Whole Funnel

  When you invest in your sales-side content, here’s what typically improves:

•    Faster onboarding for new reps.

•    Better brand recall during meetings.

•    Stronger trade relationships (because buyers feel like you “get it”).

•    Higher conversion rates post-pitch.

•    More consistent brand experience from the tasting room to the restaurant floor.

•    And most importantly: More cases sold.

FINAL THOUGHTS

Make Your Story Easy to Sell

  You already know that wine is an emotional product. People buy it because of how it makes them feel—the story it lets them tell.

  That applies not just to consumers, but to buyers, distributors, and floor staff. If you can give them a story they believe in—and the tools to tell it well—you’ll stop relying on charisma alone and start seeing real momentum.

So the question is…

•    Have you equipped your team to sell the story as well as they sell the wine?

•    Do you have a follow-up plan after a meeting ends?

•    Is your brand message consistent, clear, and easy to repeat?

  If not, it’s time to build a content ecosystem that works as hard as your wine does.

Because great stories don’t just inspire. They sell!

man pouring wine in crowded place

The Overlooked Audience

Crafting Content for the Trade Buyer, Not Just the Tasting Room Visitor

By: Jake Ahles | Morel Creative

When most wineries think about marketing, they picture the tasting room. The sunlight hitting a glass of Chardonnay just right, the quiet hum of conversation over charcuterie boards, and the swirl of a wine glass in a slow-motion Instagram reel. And all of that matters. The tasting room experience is a vital part of your direct-to-consumer (DTC) strategy. But here’s the truth:

  If your brand storytelling ends at the tasting room door, you’re leaving serious growth on the table.

  In the race to capture consumer attention, many wine brands overlook the audience that actually determines whether their product ever reaches a consumer at all: trade buyers.

  We’re talking about distributors, wine directors, independent bottle shop owners, bar managers, restaurant groups, and even grocery buyers. These are your first customers. If they don’t say yes, the end consumer never gets a chance to.

  And yet, these gatekeepers are often left out of the brand story.

The Misconception: Great Wine Sells Itself

  Too many wineries assume that product quality alone will earn them placements. They think if they craft exceptional wine, people will discover it. But we live in a world with over 11,000 wineries in the U.S. alone. Shelf space is finite. Distributor portfolios are crowded. And the days of a buyer being charmed into carrying a wine based on passion alone are fading.

  What buyers need is confidence. Confidence that your wine will sell. Confidence that your brand is compelling. Confidence that your team is organized and supportive.  And that’s where your content comes in.

The Real Audience: Who Trade Content Needs to Serve

  Unlike tasting room visitors, trade buyers aren’t there for the vibes. They have minutes—sometimes seconds—to assess whether your wine belongs in their portfolio, store, or menu. Their questions are straightforward:

•    Can I sell this?

•    What makes this wine different?

•    Will my staff be excited to support it?

•    Do I believe in this brand enough to put my name next to it?

  They’re looking for clarity, professionalism, and a story that resonates with their own goals.

  This means your brand needs to translate not just what you do, but why it matters in a way that makes buyers want to be part of it.

What Trade-Ready Content Looks Like

  Let’s break down a few key content types that wineries should develop to support trade sales:

Sell Sheets:  These are one-pagers that provide a quick, compelling overview of your wines. Think of them as your brand’s business card for the trade.

What they should include:

•    Brand origin + quick story

•    Tasting notes and varietal details

•    Vintage information

•    Winemaker philosophy

•    Production method highlights

•    Key selling points (e.g., sustainability, accolades, unique terroir)

•    Pricing tiers (if appropriate)

•    Contact info

  Well-designed sell sheets make it easy for a distributor to pitch your wine or for a restaurant buyer to remember why they were interested.

Trade Brand Decks:  These go a step further than a sell sheet. Think of this as your 5-slide pitch to buyers, distributors, and trade media. It should clearly walk through your brand story, differentiators, lineup, and value proposition.

Pro tip: Keep it visual. Let photos from the vineyard, cellar, or team do the heavy lifting.

Digital Asset Library:  Have you ever had a buyer or distributor ask, “Do you have a bottle shot I can use for the menu?” “Can you send me a tasting note for this new wine?”

  A well-organized asset library solves that problem before it starts.

What to include:

•    Label art (front + back)

•    Bottle and lifestyle shots

•    Winemaker bios + headshots

•    PDF sell sheets

•    Logo files

•    Social media handles and hashtags

•    Content THEY can use in their social media

  Make this a Dropbox, Google Drive, or hidden page on your website. Keep it updated. Your trade partners will thank you.

Trade-Focused Video Content:  Not everything has to be super polished—but a short video of your winemaker introducing the lineup, or a vineyard walk-through during harvest, can go a long way. These give buyers and staff a sense of connection to your team and story.

Idea: A “60-Second Why” video for each SKU—just enough to help a sales rep or sommelier talk about your wine with confidence.

Messaging That Moves Product

  Effective trade content has to do more than share information. It has to make your brand easy to believe in. Here are three messaging pivots to consider:

Lead With Differentiation:  Don’t just describe what your wine is. Tell us why it’s different. Maybe it’s a rare varietal, or the vineyard sits at an unusual elevation, or you’re using old-world techniques in a new-world region. Lead with what makes you distinct.

Translate Story Into Sales Language:  Instead of saying: “This Syrah is made with whole cluster fermentation to honor Rhône traditions.” Say: “Whole cluster fermentation brings out spice and structure, making this Syrah a perfect fit for wine bars and steakhouse pairings.”

  Make it easy for a buyer to connect your wine to their goals.

Align With Their Pain Points:  Do you offer flexible ordering? Small production lots? Are you sustainably certified? Find the angle that makes a buyer’s life easier—not just more romantic.

Don’t Just Educate. Empower:  Your job isn’t just to tell trade buyers about your wine. It’s to make them feel like they can sell it.

That means providing:

•    Talking points staff can use on the floor

•    A short brand story that’s easy to repeat

•    Visuals that make your wine stand out in a crowded list

•    A follow-up plan to keep the conversation going

  When you make it effortless for a wine director or floor manager to fall in love with your story and sell it through to the end consumer, you win twice.

Support Your Distributors

(Don’t Just Expect Them to Hustle)

  Distributors want to believe in the brands they carry—but they also need help. Your wine might be one of 800 in their book.

 The brands that get mindshare

(and menu placements) are the ones that:

•    Provide relevant, easy-to-use content

•    Follow up consistently and professionally

•    Give them tools to close the sale

  Send quarterly updates. Share stories they can pass along. Create an internal-facing video or deck designed just for distributor reps. That content is an extension of your sales force.

Why Trade Content

Drives Brand Growth

Here’s the big picture:

•    You only get so far selling one bottle at a time in the tasting room.

•    Trade partners multiply your reach.

•    The right content unlocks new placements, stronger relationships, and faster reorder velocity.

  When you empower trade buyers to tell your story, you extend your brand’s influence. You create a network of advocates who can speak your truth without needing to memorize a script. And you become more than a label—you become a trusted partner.

Final Thoughts: Make It Easy to Say Yes

  Trade buyers aren’t trying to make your life harder. They’re just trying to make smart, confident decisions. When your content does the work of distilling your story into clear, useful, action-oriented materials, you make it easy for them to say yes.

  So go ahead, keep refining your tasting room experience. Keep telling your vineyard story to consumers. But also:

•    Build that sell sheet.

•    Record that quick video.

•    Organize that asset folder.

  Your future buyers are waiting. Give them a reason—and the resources—to believe in you.

  Make your content as intentional as your winemaking. And watch the trade say yes.

Business People Together Communication Concept

Sipping Beyond Tradition

The Rise of Alternative Beverages in Wine Tasting Rooms

By: Susan DeMatei – WineGlass Marketing

In the ever-evolving world of wine, tasting rooms have long been sacred spaces for sampling vintages and educating consumers about winemaking. But recently, the definition of what belongs in a tasting room has expanded beyond the conventional pour. Enter the world of alternative beverages—non-alcoholic wines, wine-based cocktails like Frosé, and low-alcohol spritzers. These trends are carving out significant space, appealing to younger generations, health-conscious consumers, and a broader range of visitors.

  The rise of alternative beverages in tasting rooms isn’t just a fleeting fad—it’s a response to shifting consumer preferences and lifestyle trends. The question now isn’t whether tasting rooms should adapt to these new offerings, but how they can complement the core identity of wine while capturing the attention of a broader audience.

Changing Consumer Preferences

  Several studies have shown that modern consumers, particularly Millennials and Gen Z, are more inclined toward moderation in alcohol consumption. According to NielsenIQ’s 2022 report, the non-alcoholic beer, wine, and spirits market grew by more than 20% in a single year, reflecting a growing demand for alternatives. This shift is due to increased focus on health and wellness, but it’s also about balance and variety. Younger consumers are seeking experiences that offer the same sophistication as traditional wines without the alcohol.

Bar Graph showing sales of better-for-you alcohol in the United States from 2018-2022

  Interestingly, most affluent Millennials and Gen Zers live in urban areas. A Statista report found that 88% of Millennials live in metropolitan regions, making trips to wine country a sensory vacation from city life. For many, it’s about more than the wine—nature, sunshine, and quality time with family and friends are just as much part of the appeal. This shift is influencing how wineries engage visitors who might not come solely for the wine but for the full experience.

  And speaking of family, this cohort is also more likely to incorporate family members—whether it’s kids or parents—into their travel plans. Offering a diverse range of beverages that can appeal to different tastes, and even non-drinkers, ensures that everyone feels included and catered to.

  In an article by Forbes, Gen Z’s relationship with alcohol is described as different from previous generations. They drink less overall and are more likely to incorporate alcohol-free alternatives into their socializing. In response, many wineries are stepping up to meet this demand by expanding their tasting room offerings to include non-alcoholic wines and low-alcohol beverages.

  For wineries, the introduction of alternative beverages is not just a way to capture a growing market—it’s also an opportunity to enhance their brand’s inclusivity. By offering non-alcoholic wines, wineries can create an environment that welcomes everyone, from designated drivers to individuals who abstain from alcohol for personal or health reasons.

Non-Alcoholic Wines or Food: A Growing Trend

  One of the most intriguing shifts in tasting rooms is the rise of non-alcoholic wines. These wines are crafted using the same grapes and winemaking techniques as their alcoholic counterparts but go through a process of alcohol removal, resulting in a beverage that retains the flavor, aroma, and complexity of wine—without the buzz.

  Non-alcoholic wines appeal to a growing segment of health-conscious consumers who still want to participate in the ritual of wine tasting without the after-effects. Brands like TÖST and Leitz have carved out a niche in this market by producing high-quality non-alcoholic sparkling wines that are often served in tasting rooms alongside traditional pours. Wine Enthusiast notes that many non-alcoholic wines today offer a level of sophistication that was previously absent from the category, making them a viable and even exciting option for wine lovers looking to cut back on alcohol.

  The concept of pairing food with non-alcoholic wine is also gaining momentum, providing a full sensory experience for those who want to enjoy wine’s role in a meal without the alcohol. For wineries, offering non-alcoholic options means they can host guests for a more diverse range of events, from brunches to business lunches, where alcohol might not be appropriate.

Frosé and Wine Cocktails: Fun with a Twist

  On the other end of the spectrum, wine-based cocktails like Frosé (a frozen rosé slushie) are injecting fun and innovation into tasting rooms. Initially popularized by rooftop lounges, Frosé has become a staple in wine country, offering visitors a refreshing, playful alternative to traditional tastings.

  Wine cocktails allow wineries to appeal to a broader audience, particularly younger consumers who may prefer creative beverages over a standard pour. According to a Wine Market Council study, Millennials are more likely to gravitate toward cocktails over beer or wine, appreciating the versatility that mixed drinks offer.

  Wineries that offer wine cocktails in their tasting rooms can elevate the experience by showcasing their wines in a new light. Rather than competing with traditional pours, these beverages complement the overall experience, giving visitors the chance to enjoy wine in a more casual, less structured format.

  The beauty of wine cocktails lies in their adaptability. Whether served as a refreshing sip on a hot summer day or a festive option during the holidays, these drinks create opportunities for wineries to extend their offerings beyond the conventional. They also open the door to creative collaborations, with wineries working alongside mixologists to craft signature drinks that can be a unique selling point for their tasting rooms.

The Rise of Low-ABV Beverages

  Another key player in the alternative beverage trend is the rise of low-alcohol-by-volume (ABV) wines and spritzers. These beverages, typically between 4-8% ABV, offer a lighter experience while still maintaining the essence of wine.

  Low-ABV options are especially popular with consumers seeking balance—whether it’s enjoying a drink during a weekday lunch or sipping more than one glass without feeling the effects. These beverages are also appealing to those who want to be mindful of their alcohol intake while still enjoying the social and sensory experience of wine.

  For wineries, serving low-ABV options in tasting rooms is an easy way to cater to diverse preferences and occasions. A light, refreshing spritzer might be the perfect option for a casual afternoon tasting, while a traditional pour can be reserved for the more serious wine connoisseur.

The Business Case for Alternative Beverages in Tasting Rooms

  For wineries, the introduction of alternative beverages isn’t just about keeping up with trends—it’s a strategic business move. Expanding the menu to include non-alcoholic wines, wine cocktails, and low-ABV options allows wineries to attract a broader customer base. This inclusivity can lead to increased sales, more diverse event offerings, and greater customer retention.

  Alternative beverages also give wineries a chance to get creative with their offerings. Signature drinks like Frosé or a curated non-alcoholic wine flight can differentiate a winery’s tasting room from the competition, creating a memorable experience for guests. And in the age of social media, these unique offerings are prime content for sharing, helping to amplify the winery’s brand.

  A Silicon Valley Bank report on the wine industry emphasizes that customer loyalty is increasingly driven by memorable, personalized experiences. Offering alternative beverages opens the door to a broader demographic, allowing wineries to foster deeper connections with guests.

The Future of Tasting Rooms

  As the wine industry evolves, so too must the tasting room experience. The inclusion of alternative beverages—whether non-alcoholic, low-ABV, or wine-based cocktails—offers wineries a way to stay relevant and appeal to today’s more diverse, health-conscious consumers.

  The key is finding balance. Alternative beverages should enhance the tasting room experience, not replace the core focus of showcasing the craftsmanship of winemaking. By integrating these new trends alongside traditional offerings, wineries can create a dynamic environment that appeals to everyone—from wine lovers to those who are simply there for the atmosphere.

  In an industry driven by tradition, evolution is necessary to stay relevant. By embracing alternative beverages, wineries can ensure their tasting rooms remain welcoming spaces for all, while still honoring the artistry of winemaking.

  By offering a range of alternative beverages, wineries can create a tasting room experience that resonates with a wider audience while staying true to their roots. After all, innovation and tradition can coexist, and alternative beverages are just the beginning of what’s possible.

  Susan DeMatei founded WineGlass Marketing; the largest full-service, award-winning marketing firm focused on the wine industry. She is a certified Sommelier and Specialist in Wine, with degrees in Viticulture and Communications, an instructor at Napa Valley Community College, and is currently collaborating on two textbooks. Now in its 12th year, her agency offers domestic and international wineries assistance with all areas of strategy and execution. WineGlass Marketing is located in Napa, California, and can be reached at 707-927-3334 or wineglassmarketing.com.

Grape background

The Power of Intentional Photography in Vineyard Marketing

By Jake Ahles: Building Legacies at Morel Creative

The glisten of morning dew on grape leaves. Mist rolling through the vineyard. The scent of wet earth. As a vineyard owner, you know that wine is more than just a beverage—it’s a story. Each bottle carries the journey of the grapes, the land, and the winemakers themselves. From the soil where the vines grow to the craft behind the scenes, your vineyard has a story worth sharing. Whether rooted in tradition or leading the way with sustainability, the story you tell shapes how customers see your brand.

  But here’s the truth: if you think it’s only about the photos, you’ve missed the bigger picture. High-quality photography is not just about creating beautiful images—it’s about capturing the essence of your vineyard and connecting with your audience. It’s a tool to set your vineyard apart, claim your space in the market, and firmly plant your flag—your terroir—in a competitive industry.

Why Intentional Photography Matters

  High-quality photography doesn’t always mean high production (though that often delivers the best results). It’s about being purposeful with what your visuals say. Just like you carefully nurture your grapes to create exceptional wine, your photos need to be crafted to reflect your vineyard’s unique story. Intentional photography shows customers what makes your vineyard special and builds a connection that keeps them coming back.

The Four Cs of Vineyard Branding

  A strong vineyard brand is built on the Four Cs: Clarity, Consistency, Connection, and Cohesion.

•    Clarity ensures your audience understands what sets your wines and vineyard apart—whether it’s your sustainable practices, your winemaking expertise, or the story of your land.

•    Consistency reinforces this story across all platforms, from social media to tasting room decor. A unified message builds trust with your customers.

•    Connection happens when your visuals spark emotion. A golden sunset over the vines or a candid shot of your team bottling wine can create a bond with your audience.

•    Cohesion ties everything together. Aligned visuals and messaging across every platform create a seamless, unforgettable brand experience.

  When done right, the Four Cs turn casual visitors into lifelong advocates.

Build Emotional Connections Through Photography

  Photos tell the story of your vineyard, creating a lasting emotional connection. Here’s how intentional photography brings your story to life:

Showcase Your Vineyard’s Beauty: Highlight stunning moments in every season. Early morning mist, vibrant harvest scenes, and sunsets over the vines invite customers into your world.

Reveal the Craftsmanship: Give your audience a behind-the-scenes look at winemaking. From grape picking to bottling, let them see the artistry and care that go into every bottle.

Capture the Tasting Room Experience: Use photos to highlight the warmth and hospitality of your tasting room. Make viewers feel like they’re already there, tasting your wine and enjoying the moment.

Where to Use High-Quality Photography

  Photography has the power to transform your marketing when used strategically. Here’s where it can make the biggest impact:

Website and E-Commerce: Professional images increase perceived value and encourage online purchases.

Social Media: Eye-catching visuals help your posts stand out and grow your audience.

Email Marketing: Beautiful images boost open and click-through rates in newsletters.

Point-of-Sale Materials: From brochures to shelf talkers, visuals influence in-store purchasing decisions.

PR and Media: High-quality photos make your vineyard shine in media coverage.

  Best Practices for Vineyard Photography

  Want your photos to make an impact? Follow these best practices:

Hire Professionals: Experienced photographers know how to capture the unique charm of vineyards.

Highlight the Seasons: Show the beauty of your vineyard year-round, from budding vines in spring to harvest in fall.

Tell Your Story: Focus on moments that reveal your vineyard’s values, traditions, and people. Including people in your photos add a human connection.

Diversify Your Content: Use a mix of wide vineyard shots, close-ups of grapes and wine, and candid lifestyle moments to tell a complete story.

Work with Experts: Collaborate with visual strategists to align your photography with your overall brand narrative.

Lighting: Natural lighting is your best friend in vineyard photography. Aim for golden hour shots to capture the warmth and serenity of your landscape, or overcast days for even lighting.

Leveraging Photography Across Marketing Channels

  Investing in professional photography is just the first step—knowing how to use those visuals effectively across your marketing channels is what brings your brand to life and maximizes your investment. Here are some ways to integrate intentional photography into your vineyard’s marketing strategy to captivate your audience and drive results.

Website and Digital Presence: Your website is often the first impression potential customers will have of your vineyard. Use stunning landscape shots for your homepage banner to immediately draw them in, and pair behind-the-scenes imagery with storytelling on your “About Us” page to highlight your vineyard’s heritage, values, and craftsmanship. High-quality product photos are essential for online wine shops, helping customers feel confident about their purchase before even tasting your wine.

Social Media Engagement: Social media platforms like Instagram and Facebook thrive on visual storytelling. Consistent, cohesive imagery establishes your brand’s aesthetic and builds trust with your audience. Post dynamic shots of harvest season, candid moments with your team, or even drone footage of your vineyard to showcase its scale and beauty. Don’t overlook trends like Instagram Reels or TikTok videos, which offer opportunities for short, engaging content that resonates with younger, experience-driven audiences.

Email Marketing Campaigns: A compelling photo can make your email campaigns stand out in crowded inboxes. Whether it’s a winemaker holding a glass of their latest release or an inviting table set for a tasting event, visuals paired with enticing copy create a sense of connection and urgency that drives clicks and sales.

Advertising and Beyond: When running paid ad campaigns, high-quality visuals are critical. Whether on social media, Google Ads, or print media, polished photos grab attention and communicate your vineyard’s dedication to quality and authenticity.

  By thoughtfully leveraging professional photography across these channels, you’ll not only elevate your brand’s visibility but also create meaningful connections with your audience.

The Evolution of Vineyard Marketing in a Digital Era

  The wine industry is more competitive than ever, and traditional marketing alone isn’t enough to stand out. Digital platforms like Instagram and TikTok have changed the game, making visual storytelling essential. For example, some vineyards are creating ‘day-in-the-life’ reels, taking viewers through picturesque landscapes, grape harvesting, and intimate moments in the tasting room, which resonate with millennial and Gen Z audiences.

Why It Matters:

•    Social media algorithms prioritize high-quality visuals, helping your content reach more people and grow your brand.

•    E-commerce customers are more likely to buy wines they feel emotionally connected to. Beautiful visuals create that connection.

•    Younger audiences value experiences. Photos that transport them to your vineyard can inspire them to visit or order your wine online.

  Investing in intentional photography and video for digital platforms helps you reach new audiences while staying true to your roots.

Why Photography Is Worth the Investment

  It’s easy to think of photography as an expense, but it’s actually one of the smartest investments you can make. Your wine tells the story of your land, your history, and your dedication. High-quality visuals ensure that story is heard, felt, and remembered by everyone who experiences your brand.

Professional photos can:

•    Attract more visitors to your tasting room.

•    Boost online sales by creating a polished

      e-commerce presence.

•    Build customer loyalty through emotional

      storytelling.

•    Increase media coverage and brand visibility.

Claim Your Place in the Market

  Every vineyard has a story, but not every vineyard tells it well. High-quality photography bridges the gap between your story and your audience. It’s how you connect with customers, showcase your unique values, and claim your place in a competitive market.

  Intentional photography is more than just beautiful images. It’s a tool to capture your vineyard’s legacy, communicate your passion, and ensure your story is remembered for years to come. By investing in photography, you’re investing in the future of your vineyard.