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Marketing
Marketing & Innovation
for their essential wine needs. The most obvi-
ous of these channels is emails directing sales to
eCommerce. Therefore, consumer attention and
consumption of email messages swelled in March
and Click-Through Rates stayed high through the
summer. But then we see the exhaustion and dis-
traction set in the fall and we fall below previous
years. When we pull data next year, we hope to see
the typical Q4 spike in 2020 with results in strong
eCommerce sales for everyone.
Click-Through Rates Skyrocket
Want To Hear More From the Report?
The Click-Through Rate is how many people click
on an email, expressed as a percentage, and most- Go to our website www.wine-
ly depends on how compelling the email is. What glassmarketing.com/2020_Emails
is considered compelling is mostly subjective but for the full report that dives into
includes the offer itself, the copywriting, and the frequency, subject lines, and eCom-
presentation, such as an image, text, or a button. merce conversions. Alternatively,
The exciting thing about the Click-Through Rate is use this QR Code.
its independence of other metrics – such as Open
Rate or frequency. Click-Through Rates are an accu- Susan DeMatei is the President
rate indication of a customers’ interest in the mes- of WineGlass Marketing, a full-service direct mar-
sage. keting firm working within the wine industry in
Napa, California.
The closure of thousands of wineries and restau- www.wineglassmarketing.com
rants forced customers to look to other channels
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