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Marketing
               Marketing & Innovation

                                                                    for their essential wine needs. The most obvi-
                                                                    ous of these channels is emails directing sales to
                                                                    eCommerce. Therefore, consumer attention and
                                                                    consumption of email messages swelled in March
                                                                    and Click-Through Rates stayed high through the
                                                                    summer. But then we see the exhaustion and dis-
                                                                    traction set in the fall and we fall below previous
                                                                    years. When we pull data next year, we hope to see
                                                                    the typical Q4 spike in 2020 with results in strong
                                                                    eCommerce sales for everyone.
                       Click-Through Rates Skyrocket
                                                                       Want To Hear More From the Report?
                 The Click-Through Rate is how many people click
               on an email, expressed as a percentage, and most-      Go to our website www.wine-
               ly depends on how compelling the email is. What      glassmarketing.com/2020_Emails
               is considered compelling is mostly subjective but    for the full report that dives into
               includes the offer itself, the copywriting, and the   frequency, subject lines, and eCom-
               presentation, such as an image, text, or a button.   merce conversions. Alternatively,
               The exciting thing about the Click-Through Rate is   use this QR Code.
               its independence of other metrics – such as Open
               Rate or frequency. Click-Through Rates are an accu-    Susan DeMatei is the President
               rate indication of a customers’ interest in the mes-  of  WineGlass Marketing, a full-service direct mar-
               sage.                                                keting firm working within the wine industry in
                                                                    Napa, California.
                 The closure of thousands of wineries and restau-   www.wineglassmarketing.com
               rants forced customers to look to other channels













































               Page 26                         The Grapevine • January - February 2021                          877-892-5332





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