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Marketing
               Around The Vineyard


               is a critical channel, with 96% of local businesses   thought regarding the displacement of families who
               being viewed at least 25 times per month in Search   have lost homes in wildfires. Being relevant helps
               results, and 86% receiving more than 25 [views per   prospects and consumers appreciate the heart
               month] in Maps. And there’s plenty of space for      behind your brand, build a connection with your
               high numbers, with 49% of businesses receiving       team members, and feel motivated to keep con-
               more than 1,000 average Search views per month,      nected with your company.
               and 33% receiving 1,000+ on Maps.” As of August      By way of review:
               of 2020, Forbes explains, “Google My Business has
               yet to catch on with large companies and those       •  Image Alternative Text
               focused on B2B it seems, but manufacturers that      •  Text easily legible
               sell through local independent retailers should      •  Links are friendly and easy to read.
               refocus on GMB and how it can help their retailers   •  Meta Titles and Meta Descriptions follow best
               succeed.”                                               practices.
                                                                    •  Google My Business Up to Date
                 Broken Links:  As offers change and products go    •  Check for Broken Links
               out of stock, it’s essential to make sure that your   •  Check your forms that they are compliant with
               links don’t break. So, this upcoming month, if a        privacy policies.
               product went out of stock, was it a featured link    •  Check your Social Media Ads and posts to make
               in an email? If a customer opens that email a few       sure they are relevant.
               months later as they’re cleaning out their inbox and
               clicks on a link, will that connection break?          Now you have a spring maintenance list to ensure
                                                                    more significant traffic to your site, correct hours,
                 Privacy Policy Compliant: In 2020 we saw the       better ADA compliance, and SEO practices. We
               introduction of two privacy policies that impact     hope that with these tips, your 2021 season will
               each of us: CCPA (California Consumer Privacy        bloom with well-functioning websites attracting
               Act), obviously for California residents, and LGPD   flocks of customers that enjoy your online garden.
               (General Data Protection Law) for Brazil. (In 2018,
               the GDPR for the EU was put into effect for any-
               one who displays their website to anyone in the
               EU.) These laws are worth reviewing to ensure any
               new forms you’ve created on your site and your
               cookie policies follow them. There are plugins for
               WordPress that can handle the necessary popups
               and wording.

                 Social Media Ads and Posts:   You should mon-
               itor and “prune” your social media posts as well.
               Technically these aren’t part of your website but
               play a vital role in bringing people to your website.
               When sensitive issues are coming up in the world
               scene (as we saw many examples of last year),
               many leave their ads in place without adapting
               them to show empathy for those suffering or to
               bring awareness appropriately. Meanwhile, some
               go entirely the other way and turn off their ads or
               halt their social media presence altogether, effec-
               tively shutting the door on potential sales by show-
               ing the outreach of an emotional connection with
               the consumer rather than plugging a promotion.
                 For instance, leaving your ads as they stand –
               which usually contain a call-to-action, can seem
               tone-deaf. You’ve heard the term “read the room”;
               we need to “read the news” in this case. For
               example, adapt your posts showing an empathetic

               Page 36                            The Grapevine • May - June 2021                          877-892-5332





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